Cannot enter chat room

In this Forum you can get help on the features provided for you here such as your My Cool Space profile and the chat room support. Also, feel free to ask any questions you may have regarding any of the features here.

Postby mnjue » Tue Jan 05, 2010 11:54 pm

hi

I cant access chat at all. The search keeps on and on endlessly. Tried accessing through the forums -enter chat..still nothing. Almost giving up
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Postby mlg » Wed Jan 06, 2010 12:01 am

mnjue see if you have Flash Player on your computer. You have to have flash to get in chat.
Do you know my Jesus? Do you know my friend? Have you heard He loves you? If not, I'd like to introduce you.
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Postby mnjue » Wed Jan 06, 2010 12:23 am

I have been able to access chat till late last month. Since beginning of this year i cant. I am doing things same way...and even trying new options. :(
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Postby mlg » Wed Jan 06, 2010 12:27 am

We just got a new chatroom this week mnjue...and it takes flash player which is new. Did you see if you have it installed? If not you can run and download it, and try again.
Do you know my Jesus? Do you know my friend? Have you heard He loves you? If not, I'd like to introduce you.
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Postby vahn » Wed Jan 06, 2010 12:53 am

mnjue

go to adobe . com , when the page opens go to downloads , and there you will see Flash player , download that . If you dont see Flash by itself , there's Acrobat or Adobe Reader 9 , in that Flash is included , you can download that , and then you can uninstall everything else but Flash if you dont want or need the rest of the stuff that comes with it .
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Postby mnjue » Wed Jan 06, 2010 1:45 am

Thanks vahn. Already did that and flash was successfuly installed.
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Postby mnjue » Wed Jan 06, 2010 1:49 am

still no access. :oops:
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Postby phantomfaith » Wed Jan 06, 2010 11:53 am

mnjue, what is happening when you click on the Enter button that goes to chat?

Are there any error messages, white screen do you see anything?

If you didnt have flash installed, the system would have re-directed you to the adobe site to dl flash so it sounds like u have flash installed correctly.

Anyone else having these problems getting in?

Let us know mnjue what you are experiencing so we can help to figure this out for you :)

Have a blessed day in Christ
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